Service starting as low as 7 USD an hour

Get The Top Virtual Medical Receptionists

A positive patient experience goes a long way toward contributing to the overall success of your medical office. Outsourcing your front desk operations is a cost effective strategy to save thousands per month while improving how your patients interact with your staff.
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HIPAA Compliance

To protect patient security and privacy, every MMM virtual healthcare assistant is required to complete HIPAA compliance training.

What A Virtual Receptionist Can Do For Your Medical Office

Answering Calls
Instead of leaving messages with an answering service, your patients can connect with a real person. Having one person to answer patient calls consistently will give your patients a personal connection to your medical office.
When it comes to appointments, a virtual receptionist can schedule and confirm appointments, cancel when necessary, send out reminders—and pretty much anything else you need help with when it comes to appointments. With these operations running smoothly, your entire practice will benefit from the work of your virtual medical receptionist.
The steps involved in insurance verification can prove tedious and time-consuming. A virtual receptionist, however, can handle these matters quickly and effectively, leaving you to focus on patient care without undue distractions.
Prescription refill procedures often pose quite a challenge, particularly for primary care practices. Fortunately, a virtual medical receptionist can streamline the steps involved and handle them on your behalf, ensuring the patients get refills if and when needed.

So much of what keeps an office running happens behind the scenes. Thanks to digitalization, tedious activities, including collecting information, keeping records, managing paperwork, and many other clerical tasks, can all be handled off-site by your virtual medical receptionist.

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Only The Best Virtual Medical Receptionists.

Only the top 2% of applicants make the cut to become an MMM virtual medical receptionist – following our rigorous testing and vetting process.

Pre-Trained.
Highly Skilled.

Each of our virtual medical receptionists has relevant experience in the healthcare industry, and has been trained and tested to provide the skills and services you require.

Customize Your Medical Receptionist Job Role.

Our placements team works with you to target-source the perfect candidate by identifying the combination of skills required for your virtual receptionist.

100% Dedicated Virtual Medical Receptionist

Work with the same virtual medical receptionist each day to ensure an efficient and consistent working relationship.

Complete Support For Your Virtual Assistant

Dedicated Account Managers

Every MMM VA comes with an account manager who monitors their performance on your behalf, guides them in providing you excellent service, and tailors effective solutions for your unique needs.
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In-House IT Support Team

From seamless EMR integration to regular systems checks, our In-House IT Experts ensure your VA has the tools necessary to fulfill their job role and exceed your expectations.

VA Retention

With our team committed to fostering a positive culture and actively engaging our VAs, we promote VA retention and ensure your practice has long-term virtual team members.

Here’s How It Works

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Benefits of Hiring a Virtual Medical Receptionist

Unlock the benefits of hiring a virtual receptionist who’s been pre-trained to meet the requirements of your healthcare specialty, including medical, dental, veterinary, mental health, wellness, and more.
Hand Off Routine Tasks

A virtual medical receptionist is a cost-effective way to help ease the burden on your staff while maintaining high customer service for your patients.

A virtual receptionist provides excellent customer care while conducting daily operational tasks such as taking incoming calls, scheduling appointments, verifying medical insurance, planning referrals, handling prescription refills, and more. Having a virtual receptionist on your team allows you to enjoy remarkable benefits like reduced employee turnover and better patient satisfaction scores.

Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional receptionist can be difficult, and you must still train them in best practices.

On the other hand, a virtual medical receptionist comes trained with a working knowledge of the medical specialty. They also lower payroll costs and increase productivity. Over the long haul, you will also save money on equipment and office space, as you will not need to provide them for your virtual receptionist.

In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.

When patients call the office, they want to speak to a live person who can help them. They often feel frustrated leaving messages or speaking with an answering service that doesn’t have the answers.

However, there is no need to use an automated system or answering service when you have a dedicated virtual receptionist. All our virtual receptionists are comfortable in the medical field and specifically trained to understand your practice and deliver outstanding customer service keeping your patients well-informed and satisfied.

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Find top virtual healthcare assistants and save 70% of the employment costs. We’ll take care of payroll, equipment, benefits & more.

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